We are always here to help you.

Frequently Asked Troubleshooting Manual for Motorcycle Bluetooth Intercoms


Play the blog speech

1. The Importance of Motorcycle Bluetooth Intercom  

When it comes to the application of Bluetooth technology, the first reaction for motorcycle riders is to helmet Bluetooth intercoms. Yes, Bluetooth Intercoms are the first Bluetooth technology devices that motorcycle riders are familiar with and come into contact with Bluetooth headsets apply Bluetooth technology to hands-free headsets, allowing motorcycle riders to avoid annoying wires and talk easily in various ways. Ever since the introduction of helmet Bluetooth intercoms, it has been an essential communication device for motorcycle riders.

Nowadays, smart communication devices such as Bluetooth intercom have almost become a symbol of motorcycle riders catching up with the trend. I believe many riders have realized that motorcycle Bluetooth device has quietly changed their motorcycle riding habits. When driving a motorcycle on the way home, riders have become accustomed to connecting their smartphone to a communication device via Bluetooth, so that they can safely listen to music or make and receive calls through the intercom, and share every happy moment with their companions and family.

Multi-functional motorcycle Bluetooth walkie-talkie is an essential communication device

2. Common Problems In Identifying Motorcycle Bluetooth Intercoms

We all know that Bluetooth intercoms are crucial for riders, but they may also encounter problems during use, and corresponding solutions can be taken according to the specific situation. SCSETC summarizes the problems that may arise during the use of helmet intercom and provides corresponding measures:

● The Green Light Is Always on When Powering On, But There Is No Reception

The Bluetooth intercom light is always green when turned on, and no noise comes out, but the other party's signal cannot be received.

Solution: First check whether there is signal source interference around the intercom. Sometimes the internal circuit board is broken after the intercom is bumped from the outside. It is also possible that the surrounding capacitors are broken or deteriorated, which can also cause such failures.

● No Voice Output

When receiving a message, there is no voice output

Solution: Check whether the volume switch is damaged, check whether the headphone holder is damaged, check whether the speaker is damaged, and check whether the audio amplifier is damaged. After checking these places, the fault can be eliminated.

● Battery Problem

The first charge of a new battery requires continuous charging for 6-8 hours, and each subsequent charge is sufficient for 1.5-2.5 hours. Don't forget to turn off the power when charging to avoid unstable voltage and damage to the helmet intercom. Stop charging when the time is up. Do not overcharge to avoid the risk of damage to the radio. Affects battery life. If equipped with a charger with a discharge function, it is recommended to discharge the battery every half a month or so and then fully charge it, which can extend the battery life.

● The Intercom Reception Sound Is Intermittent And Accompanied By Loud Noise

The call distance is too far and has reached the limit, or the environment of the motorcycle helmet intercom is in tall buildings, basements, etc. Is it a problem with the usage environment or a fault with the hardware indicators of the machine itself? If it is not the above problem, it is a hardware problem and needs to be sent back to the company or a repair station. Inspection and maintenance.

● How To Deal With Water Entering The Intercom?

Some motorcycle Bluetooth wireless intercoms are waterproof, but the entire intercom cannot be flooded for a long time. If the entire helmet intercom is flooded, it must not be turned on immediately. First, disassemble the machine casing, carefully take out the circuit board, carefully clean and dry the circuit board with special washing water, and use a fine brush to clean the stains on the circuit board; if possible, use an ultrasonic cleaning machine for cleaning; then take it out Then blow dry with a hair dryer (note that the temperature should not be too high). After cleaning up the water, use the instrument to check whether the indicators are normal. If there are other faults, perform maintenance according to conventional methods.

Water-infused machines with serious circuit corrosion generally cannot be repaired. Therefore, the machine should be disposed of in time after water enters. Otherwise, the machine board will be corroded and irreparable.

● No Response When Turning On The Computer

The battery may be exhausted. Please replace or recharge the battery.

The battery is not installed properly. Please remove the battery and reinstall it.

Poor battery contact, please check the battery contact port and reinstall the battery.

● Bluetooth Headset Cannot Be Paired

The failure to connect may be because this Bluetooth headset has been paired before and will automatically connect to the device as soon as the headset is turned on, or the newly paired device cannot search for the Bluetooth signal of the headset.

First, confirm whether the device you want to connect to has turned on Bluetooth, and confirm whether the Bluetooth headset is close to the paired device. This will make it easier to successfully connect;

There may also be interference from other Bluetooth devices or WIFI signals, causing the headset to be unable to pair with specific devices. You can try turning off or moving these devices;

You can also turn off and on the headset to enter pairing mode, and also turn off and on the Bluetooth of the paired device, and you may be able to connect successfully;

Delete unnecessary or unused Bluetooth device information from the Bluetooth list, because sometimes these devices may remain in a ready-to-connect state, causing the pairing of the headset to fail. If there is already pairing information for the headset on the device, click on the pairing information, and then cancel the pairing, or simply delete the pairing information and re-pair the headset with the device, which usually solves the problem.

Handling common faults of Bluetooth walkie-talkies can improve the stability and convenience of use

● Bluetooth Connection Suddenly Interrupted

Sometimes interruptions can be caused by minor issues, such as a Bluetooth headset with a low battery or the headset is no longer in range, or severe weather conditions can affect signal transmission. Use extreme caution when using in inclement weather. This problem can be solved by checking the headset status in time.

● The Left and Right Volume/Audio of The Headphones are Unbalanced

Usually, when wearing a Bluetooth intercom, you should also pay attention to whether it is firmly inserted into the helmet and close to the ears. If after the above adjustments, you still feel that the two ears are unbalanced, the headset itself is likely defective.
● No Sound Can Be Heard From One or Both Sides of The Headphones

Have you tried turning up the volume of the Bluetooth headset or connected device, and checked whether the headset has established a Bluetooth connection with the device to be connected, and also checked whether the connected device is playing music. If you are listening to music using an app on your mobile phone, but If there is no sound, you can check to see if other apps, such as games, are also unable to hear the sound, because the problem may be with the app rather than the headset;

You can try to turn off the Bluetooth headset, then restart and pair it. It is also possible that the headset has insufficient power. You can charge the headset first. If the problem cannot be solved by trying, you need to send it back to the company or a repair station for inspection and repair.

● Operational Issues
Keys not working: Check the keys on your device for damage or dust. Cleaning or repairing them may help solve the problem.

3. Emergency Methods

Some common faults may occur during the use of motorcycle Bluetooth intercoms. Effective fault handling can improve the user experience.

First, focus on connectivity issues, making sure pairing is done correctly and checking the device's Bluetooth status. If the connection is frequently interrupted, try repairing or replacing the battery.

Audio problems are also common. Check whether the microphone and speakers are blocked or damaged and adjust their positions to improve sound quality. Consider replacing aging batteries when battery life is short, and be sure to use an appropriate charger.

During operation, pay attention to whether the keys are malfunctioning. Cleaning or repairing may help solve the problem.

Signal interference is another possible factor, avoid use in crowded Bluetooth environments.

Finally, consider environmental factors, especially severe weather conditions that may affect signal transmission.

If the problem persists, it is recommended to contact the manufacturer or brand customer service support for professional help.

Through these suggestions, SCSETC hopes to help riders better deal with common failures of motorcycle Bluetooth intercoms and improve the stability and convenience of use.

CopyRight © 2022 SUCCESS ETC TECHNOLOGY CO., LTD Alle Rechte vorbehalten.